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Before contacting us, please try and find your answers in the FAQ section or talk to one of our customer service agents in the chat box. If you are unable to find what you are looking for, feel free to contact us via the form. Please allow up to 48 hours for us to reply.

Buyers are expected to be researchers purchasing for research purposes, we do not give any advice or make comment to any questions that suggest products will be used in an illicit way or being used for purposes not intended.

If you ask any such question you will be banned from purchasing from our site.

If you are contacting us regarding an order, please be sure to include order name, date and number so that we may communicate with you efficiently.